CRM + HRM Software

    CRM + HRM Software:

    Introduction

    Information management software systems have long ceased to be an attribute of only a large-scale, high-cost business. Any business processes to a certain extent depend on information, due to which the risk, when making various decisions and developing new enterprise strategies, is reduced. Quality management of available information is the main function of managers in most existing companies. The main purpose of information management is to collect and obtain accurate, timely and necessary information, as well as its subsequent transfer to employees of the company. Woxapp is ready to offer you CRM, ERP and HRM system development in order to make the work of your company more automated, efficient and profitable.

    Business process automation tools help to:

    make timely management decisions by obtaining up-to-date information;
    share information between company divisions faster;
    increase sales and profits by working with customers;
    automate routine tasks;
    reduce the impact of human factors.

    Information programs are divided into several categories, each of which occupies a certain niche in the production (life) cycle, performing the necessary actions with the information support of the enterprise.

    Along with traditional solutions of warehouse and accounting, the following solutions can be implemented:

    CRM is a tool for automating sales, marketing, working with potential and existing customers;
    HRM is a tool of personnel management (personnel decisions, performance evaluation, motivation, vacation schedules, training, the creation of a personnel reserve);
    ERP is a complex tool for automating the business processes of an entire enterprise, which has broad functions, including sales and personnel management, accounting, and other types of stocktaking.

    crm development

    Today, there is a lot of ready-made standardized software products (including CRM, ERP, HRM), the purchase and implementation of which will be much cheaper than developing a complex program from scratch.

    But if your business requires a special approach and you have not been able to find a suitable solution among ready-made or even the most convenient ones require a large number of modifications, it will be more profitable to order the creation of program from scratch. Taking this decision, it will be unreasonable to look for inexpensive solutions since the  low cost of development may mean the lack of professionalism or even fraud.

    Using programs based on standard modules can lead to unforeseen costs and time loss.

    Especially if your business is at a growth stage. Trusting the implementation of CRM to our specialists, you will get:

    100% effective solution, created specifically for your tasks and needs;

    no overpayment for unclaimedfunctionality;

    the shortest possible implementing time with the parallel elimination of errors and training of personnel;
    quality integration with external databases, KPI, commercial data, telephony, e-mail;
    • creation of forms for data entry and reporting;
      competent installation of CRM on all devices of the corporate network, as well as mobile applications for smartphones and tablet PCs.

    Types of Business CRM Solutions Development Will Be Reasonable For

    The creation of the CRM system is necessary for medium and large businesses, where the provision of operational interaction between subventions and standardization of work is important. CRM program is also often used in small businesses in sales-oriented (eCommerce) companies.

    The development of CRM systems for sales and marketing will be profitable for companies where the customer is personalized and information about him needs to be saved and analyzed in order to form the next personalized offer at the right moment. In a business where every effort is being made to increase the number of new customers and retain existing ones, where marketing and customer feedback are important, implementing a CRM system will be one of the most promising decisions.

    The main users of the CRM bases are organizations that deal with:production (solutions for the manufacturing industry);

    • provision of services ( tools for service industry);wholesale and retail trade (retail CRM systems);
    • insurance, financing, banking, debt settlement spheres;
    • telecommunications;transport and logistics transportation;
    • construction and repairs;healthcare (solutions for pharmacies and hospital);education (programs for schools, for universities, for training providers);travel and tourism (the creation of IT novelties for travel agents, for hotels, restaurant).

    crm types of business

    On the other hand, some industries do not need building a CRM system or commercial ERP programs in connection with the specifics of doing business. For example, a real retail store can earn customer loyalty only by the quality of service with personal contact.

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